Refund Policy


Our policy includes 6 hours from the most recent payment/Payments made. After 6 hours, unfortunately we can’t offer any refund of the payments. However you can upgrade your subscriptions to another advanced subscriptions according to your need. Still any refunds are under the sole discretion of the web admin.
Please note that no refunds are allowed for the following conditions :

  1. promotional purchases
  2. Gift Cards and Vouchers
  3. Educational Videos
  4. Refund requests after 6 hours of last most recent payment
  5. No refund for Hard Copy Study materials

Shipping(if applicable)

To return study materials, you should mail your product to:

LIG 299/II LDA Colony
Tikait Rai Talab, Rajajipuram
Lucknow 226017.

You will be responsible for paying for your own shipping costs for returning all meduquest study materials. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.